caratRED

Solutions · Front Office & Guest Ops

A paperless front desk, from check-in to checkout

Capture guest signatures and IDs digitally, file compliant records automatically, and keep the lobby moving — no paper, no re-keying into the PMS.

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The challenge

The front desk still runs on paper

Paper everywhere

Registration cards, ID photocopies and C-Forms pile up — stored, retrieved and reconciled by hand.

Double entry

Guest details are keyed into the PMS by hand, inviting errors at the busiest moment of the stay.

Compliance risk

Foreign-guest reporting and signature capture are manual — easy to miss and hard to audit later.

What we do

Every arrival, captured digitally

Digital signatures

Guests sign registration cards and invoices on a tab at the desk — no paper, instantly filed.

Guest ID capture

Scan passports, visas and Aadhaar — details flow straight into the PMS, no re-keying.

Automatic C-Forms

Foreign-guest C-Forms are generated automatically, ready for reporting.

Instant retrieval

Every signed document is searchable in seconds, with a complete audit trail.

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The modules behind it

ezySign

Digital guest signatures on registration cards and invoices.

ezyScan

Guest ID scanning with auto-capture into the PMS and C-Form generation.

Contactless check-in

A faster, paperless arrival experience for guests and staff.

See Front Office & Guest Ops in your property